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See why they’ve made the Peace Pack a part of their daily routine 👜
Questions? We've Got you Covered`
What if my package is delayed, lost, or I have more questions?
If your package is delayed or lost, contact us right away at [support@goodmum.shop], and we’ll help track it down or send a replacement if needed.
For any other questions, feel free to reach out — we’re always happy to help!
How much does the Peace Pack weigh when empty?
The Peace Pack weighs approximately 1.9 lbs (0.86 kg) when empty, making it lightweight yet durable enough to carry everything you need.
How do I clean the Peace Pack? Is it machine washable?
The Peace Pack is not machine washable to preserve its structure and materials. Instead, simply wipe down the exterior and interior with a damp cloth and mild soap to keep it clean and fresh. For deeper cleaning, spot clean specific areas.
How many compartments/pockets does it have?
The Peace Pack features over 12 thoughtfully designed compartments, including:
- Multiple insulated bottle holders
- Quick-access exterior pockets
- Large main compartment for diapers, clothes, and more
- Separate wet/dry pocket for messes or soiled clothes
Does the Peace Pack have insulated bottle pockets?
Yes! The Peace Pack includes built-in insulated pockets to keep bottles warm or cool while you’re on the go — perfect for formula or breast milk.
Is there a warranty or guarantee on the Peace Pack?
Yes! Every Good Mum™ Peace Pack comes with a 90-day satisfaction guarantee — if you’re not happy, contact us and we’ll make it right. We stand by the quality and durability of our product.
How long does shipping take?
We offer fast 2-3 day shipping within the US!
- US Orders: Delivered in 2-3 business days.
- International Orders: Shipping times vary, but typically arrive in 7-14 business days, depending on location.
You’ll receive a tracking number as soon as your order ships!
How do I track my order?
Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number. You can use this number to track your order in real-time and see exactly when it will arrive.
If you haven’t received your tracking email, please check your spam/junk folder — and if you still can't find it, contact us at [support@goodmum.shop], and we’ll help you out right away.
How can I contact you if I have more questions?
You can email us anytime at [support@goodmum.shop] or use the Contact Us page. We respond within 24-48 hours on business days.